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Lia Beauty club

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Privacy Policy

Effective Date: 16.07.2026

Welcome to Lia Beauty Club ("we", "our", "us"). We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Italian data protection laws.

This Privacy Policy explains what information we collect, how we use it, your rights, and how your personal data is protected when you visit our website.

1. Data Controller

The Data Controller responsible for processing your personal data is:

Company Name: LIA Beauty Club Srls
Registered Office: Via Cappellini 14 Milano (MI)
VAT Number (Partita IVA): 14276100964
Email: liabeautyclub@gmail.com
Telephone: +393520707946
PEC: liabeautyclubsrls@pec.it

Website: liabeautyclub.it

2. Scope of this Policy

This Privacy Policy applies to all visitors of our website.

It covers the processing of personal data collected through:

browsing the website;
website analytics and performance tools;
communication initiated via WhatsApp;
purchases made through our online store;
interactions with third-party services linked from our website.

This Privacy Policy does not apply to third-party websites or services that operate independently from Lia Beauty Club.

3. Personal Data We Collect

3.1 Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address;
browser type and version;
operating system;
device information;
language preferences;
date and time of access;
pages visited;
referring website;
session information;
technical diagnostics;
information collected through cookies and similar technologies.

This information is primarily used to ensure the proper functioning, security, and performance of the website.

3.2 Website Analytics

We use website analytics and performance measurement tools to better understand how visitors use our website.

These tools may collect aggregated and technical information regarding user interactions, including:

pages visited;
session duration;
navigation paths;
device characteristics;
browser information;
approximate geographic location based on IP address;
website performance metrics.

Analytics data is used solely to improve our website, optimize user experience, and evaluate the effectiveness of our services.

3.3 Contact through WhatsApp

Our website provides a button allowing users to contact us through WhatsApp.

By choosing to contact us via WhatsApp, you voluntarily provide personal data, including but not limited to:

your phone number;
your name or profile information displayed in WhatsApp;
any information contained in your messages;
photos or files you voluntarily send.

This information is processed solely for the purpose of responding to your inquiries, scheduling appointments, providing customer support, or communicating regarding our services.

3.4 Online Store

When purchasing products through our online store, we may process personal data necessary to fulfill your order, including:

full name;
telephone number;
delivery address;
billing information where required by law;
order details;
communications relating to your purchase.

We process only the information necessary to perform the sales contract and comply with our legal obligations.

4. Information We Do Not Collect

Our website does not include contact forms or account registration.

We do not intentionally collect personal data such as:

names;
email addresses;
telephone numbers;

unless such information is voluntarily provided through WhatsApp or is necessary to complete an online purchase.

5. Purposes of Processing

Your personal data may be processed for the following purposes:

operating and maintaining the website;
ensuring website security;
monitoring website performance;
improving user experience;
responding to customer inquiries;
communicating through WhatsApp;
processing and delivering product orders;
complying with accounting and tax obligations;
protecting our legal rights;
complying with applicable laws and regulations.

6. Legal Basis for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

your consent (Article 6(1)(a) GDPR);
performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR);
compliance with legal obligations (Article 6(1)(c) GDPR);
our legitimate interests in operating, maintaining, securing, and improving our website and services (Article 6(1)(f) GDPR).

7. Third-Party Services

Our website may contain links to third-party platforms and services.

These include, but are not limited to:

WhatsApp;
Treatwell;
analytics and performance service providers;
delivery service providers;
banking institutions involved in payment processing.

Each third-party provider acts as an independent controller or processor of personal data according to its own privacy practices.

We encourage users to review the privacy policies of those third-party services before providing personal information.

8. Appointment Booking via Treatwell

Our website contains links directing users to the Treatwell booking platform.

When you click the booking button, you leave the Lia Beauty Club website and are redirected to Treatwell.

Any personal data submitted on Treatwell is collected and processed exclusively by Treatwell in accordance with its own Privacy Policy and Terms of Service.

Lia Beauty Club is not responsible for the privacy practices, data processing activities, or security measures implemented by Treatwell.

9. Payments

Payments for products purchased through our online store are currently made via bank transfer.

Financial institutions processing payment transactions operate as independent data controllers with respect to payment information processed within their own systems.

Lia Beauty Club does not collect or store banking credentials beyond the information necessary to identify and reconcile incoming payments.

10. Delivery Services

To deliver purchased products, we may share the minimum necessary information with third-party delivery providers.

Such information may include:

recipient's name;
delivery address;
telephone number;
order reference.

Delivery providers process such information solely for the purpose of delivering your order.

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

providing requested services;
completing product orders;
complying with legal, accounting, and tax obligations;
resolving disputes;
enforcing our legal rights.

Retention periods may vary depending on the applicable legal requirements.

12. International Data Transfers

Some third-party service providers may process personal data outside the European Economic Area (EEA).

Where such transfers occur, appropriate safeguards will be implemented in accordance with the GDPR, including the use of adequacy decisions, Standard Contractual Clauses (SCCs), or other legally recognized transfer mechanisms where required.

13. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against:

unauthorized access;
accidental loss;
misuse;
alteration;
disclosure;
destruction.

Despite our efforts, no method of electronic transmission or storage can be guaranteed to be completely secure.

14. Your Rights Under GDPR

Subject to applicable law, you have the right to:

access your personal data;
request correction of inaccurate information;
request deletion of your personal data;
restrict processing;
object to processing;
request data portability;
withdraw consent where processing is based on consent;
lodge a complaint with the competent supervisory authority.

In Italy, the competent supervisory authority is the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

15. Children's Privacy

Our website and services are not directed toward children under the age of 16.

We do not knowingly collect personal data from children.

If we become aware that personal data of a child has been collected without appropriate legal basis, we will delete such information without undue delay.